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Evening and Weekend Circulation Supervisor / Library Assistant II

About Massachusetts College of Liberal Arts

Massachusetts College of Liberal Arts (MCLA) is a dynamic and vibrant four-year public college located in the beautiful Berkshire Hills of Western Massachusetts. Founded in 1894, MCLA is the Commonwealth's public liberal arts college of the Massachusetts State University System. MCLA is a member of the Council of Public Liberal Arts Colleges (COPLAC), a national consortium positioned at the forefront of the conversation on the value of a liberal arts education. MCLA was named one of U.S. News and World Report's Top Public Schools in 2018.

Job Description

Evening and Weekend Circulation Supervisor / Library Assistant II

Freel Library is seeking a service-oriented, self-directed Evening Circulation Supervisor who enjoys working with students and collaborating with others on varied projects.  This full-time benefited position within the AFSCME Bargaining Unit provides general library assistance to students, faculty, and staff during the hours of 4 pm to midnight, Sunday through Thursday.  Evening hours extend to 2 am during the final exam period.   


The Evening Circulation Supervisor manages all evening circulation services, provides responsive high-quality service, and creates a welcoming library atmosphere. Responsibilities include providing and overseeing circulation services, offering basic information services, maintaining confidentiality of records, assisting patrons with technology needs, organizing workflows, and supervising a part-time library assistant.  The Evening Circulation Supervisor will periodically walk through the stacks floors ensuring a safe and neat environment, participate in stacks management and shelf reading, operate library equipment, secure the library at closing, help maintain library statistics, supervise or train student assistants on occasion, work on on-going and special projects, and perform other duties as assigned.  The Evening Circulation Supervisor is considered an "essential employee" to staff the library during snow emergency days and other campus closings.


  1. Oversees all evening circulation services -- interacts with patrons in a friendly, professional manner; ensures library service is responsive to student needs and meets high standards of quality and consistency; resolves problems according to procedures and policies.
  2. Works at the circulation desk to provide direct, general library assistance to library patrons during evening and weekend hours, including circulation, reserves, assigned interlibrary loan, basic information services, and basic computer and printer troubleshooting.
  3. Supervises part-time evening library assistant, organizes workflow and makes decisions about security and service during evening hours in consultation with part-time library assistant; oversees library operations, provides general security and safety oversight, and makes referrals to Public Safety as appropriate.  
  4. Uses circulation system to register patrons, check items in and out; maintains confidentiality of library records; resolves borrowing problems; answers phones; ensures items are returned to shelves; walks through and staffs stacks floors to assist library visitors, check stacks conditions, and monitor library activities.
  5. Performs closing procedures, secures library equipment, and locks library doors at closing.
  6. In collaboration with the part-time Evening and Weekend Circulation Assistant, participates in shelf reading, inventory, and collection management projects; may help supervise or train Student Library Assistants who work evening or weekend hours.
  7. Operates and troubleshoots library equipment including scanners and microfilm readers; assists patrons with use of the catalog, microfilm reader, and other library equipment.
  8. Helps patrons with basic technology needs; makes referrals to the Computer Help Desk or appropriate Computer Services website help when necessary.
  9. Collects and Maintains library records and statistics as requested.
  10. In absence of Reference staff, helps patrons locate items and perform basic database searches to find information; refers patrons to the Reference staff for further assistance.
  11. Maintains knowledge of Freel Library and consortial circulation policies; maintains knowledge of standard Freel resources, including the catalog and subscription databases along with other resources available to the MCLA community.
  12. Assists with other general library duties as requested by the Associate Dean of Library Services.


Evening and Weekend Circulation Supervisor / Library Assistant II

  • B.A. or B.S. degree from accredited institution of higher learning preferred
  • General knowledge of library operations and procedures
  • Familiarity with current technology and demonstrated ability to use computers and peripherals including scanners, printers, and software such as Word and basic Excel
  • Ability to work with detail accurately and learn new computer applications
  • Strong interpersonal skills and ability to interact positively and respectfully with a diverse community
  • Excellent oral and written communication skills
  • Ability to work independently and with others in a collaborative environment
  • Ability to establish priorities and use good judgment
  • Willingness to work extended evening hours during finals and occasionally work as the sole staff member present during evening hours
  • Ability to serve as "essential staff" during campus closings
  • Reliability, flexibility, and commitment to provide excellent customer service required
  • Experience in the use of library circulation software and basic knowledge of Library of Congress system preferred
  • Basic understanding of research principles, database searching, or experience in academic library a plus


Physical Requirements:


  • Work involves constant light to moderate physical activity including walking and standing for extended periods of time
  • Ability to bend, reach, climb stairs, push book trucks, and lift materials weighing up to 40 lbs. is necessary
  • Sufficient vision is essential to read, sort, shelve, shelf-read library materials, create and maintain patron records, and use multiple computer programs
  • Moderate to extensive computer work required

Additional Information

Evening and Weekend Circulation Supervisor / Library Assistant II

Massachusetts College of Liberal Arts is committed to a policy of nondiscrimination and affirmative action in its educational programs, activities and employment practices. The college complies with all federal, state, and local laws and regulations advancing equal employment. Applicants who will enrich the diversity of the campus community are strongly encouraged to apply. Visit


Evening and Weekend Circulation Supervisor / Library Assistant II