Temporary Orientation Assistant
Orientation Program Assistant, Limited Term Appointment, May-August 2018
The Orientation Program Assistant provides support for freshman and transfer orientation programs housed in the Office of First-Year Experience. This position will facilitate connections between students, parents, and guests and campus partners to ensure access to resources and information. This position serves as part of a team to deliver exceptional customer service and support to students during their transition to the University of Kansas. Depending on work schedule, duties will include the following:
Supporting the orientation check-in process by answering questions and connecting students, parents, and guests to campus resources.
Preparing orientation materials for walk-on guests and late arrivals.
Monitoring orientation operations to ensure smooth flow of individuals and information.
Serving as a liaison to campus advising partners and enrollment management staff to ensure successful completion of the advising and enrollment process.
Implementing opening and closing procedures for the orientation hospitality room.
Specific duties will vary based on the schedule availability of the successful candidate. Applicants must have some regular availability Tuesdays-Fridays from 7 AM-11 AM or 2 PM-6 PM. Estimated work schedule 16-20 hours per week.
This position is a limited term appointment from May-August 2018 reporting to the Associate Director for Orientation Programs.
The Office of First-Year Experience is a division within Undergraduate Studies.
70% - Orientation operations. Support the function of the orientation program and hospitality room. As needed, implement opening and closing procedures for the hospitality room. Answer questions and provide information to serve the needs of orientation guests. Prepare materials for walk-on participants and late arrivals. Work with the orientation administrative team to ensure sufficient student staffing at different points during the day to ensure the smooth flow of the orientation program.
30% - Orientation communications. Serve as a liaison between the orientation program and campus advising partners, enrollment management staff, and other campus offices. Support the transition of students from individual advising appointments to the advising help room. Remain in contact with relevant program staff to ensure that advising situations are successfully resolved. Monitor staffing levels for information sessions and services at the start or end of each day. Enlist additional staff resources to support areas of need. Help to address with campus partners any challenges that impact orientation operations, for example, transportation or technology needs.
- Bachelor?s degree and two-years relevant work experience.
Familiarity with KU student information systems, for example, the KYOU portal, Enroll and Pay, the Degree Progress Report, and Blackboard.
Strong oral and written communication skills as evidenced by application materials and experience.
- Master?s degree.
Experience working with student staff.
Familiarity with KU advising practices and procedures.
Contact Information to Applicants
Katie Treadwell, email@example.com