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Assistive Technology Specialist, Disability Services Program - Campus Life and Inclusive Excellence

Job Description

Assistive Technology Specialist, Disability Services Program - Campus Life and Inclusive Excellence
Campus Life and Inclusive Excellence (CLIE) is the student affairs division of the University of Denver. CLIE includes Housing and Residential Education, Academic Resources, Student Engagement, Health and Counseling, and the Center for Multicultural Excellence.

We are committed to providing students with the support and skills needed to become empowered citizens that positively impact the communities they are a part of, now, and in the future. We do so by challenging students to:

Reflect on their values and identities;

Recognize their strengths and acknowledge areas for further growth;

Understand the importance of needing support and seeking it;

Cultivate their passions; and

Foster the public good.

DSP is dedicated to giving students with disabilities an equal opportunity to participate in the University?s programs, courses and activities. DSP provides accommodations at no cost to any student who has a documented disability as required by the Americans with Disabilities Act and Section 504 of the Rehabilitation Act and other applicable laws. Accommodations afford students equal opportunity to participate in the University?s programs, courses, and activities.

Position Summary

The Assistive Technology Specialist works directly with students who have disabilities (physical, learning, mental health, etc.) especially print/reading disabilities -- and who use, or want to learn more about assistive technology (AT), such as computer screen readers, dictation software, alternate format texts, classroom aids and other technology solutions. In addition to direct student contact, this position collaborates with faculty and staff, and departments such as the Office of Teaching and Learning (OTL), the Instructional Design team in the Graduate School of Social Work (GSSW) and Information Technology (IT). Responsibilities also include, reviewing documentation and requests for accommodations and rendering opinions on appropriate accommodations especially when related to AT requests. The AT specialist will also assist in outreach to potential and current students and their families about the disability accommodation process and provide guidance on the appropriate use of accommodations. This position reports to the director of the Disability Services Program (DSP) and will serve as an interactive member of the DSP team, including assisting with other department responsibilities and tasks as assigned.

Essential Functions

Manage Alternate Format Text accommodation program. Work proactively to promote an awareness and understanding of compliance matters and trends in current and potential accessibility issues and solutions. This includes collaborative work with the Office of Teaching and Learning (OTL) and Information Technology (IT) staff to evaluate and implement AT solutions at the University (on & off campus).

Work directly with students to determine their current skill level/knowledge of assistive technology options; determine student?s needs (hardware, software, equipment, training); provide appropriate training to students/staff/faculty when needed or determine other resources and solutions.

Remain abreast of Americans with Disabilities Act (ADA) and Sections 504 and 508 of the Rehabilitation Act of 1973 best practices and emerging technologies. Maintain, promote, support, update and develop a plan for targeted expansion of the DSP Assistive Technology Lab, department website, work with the Director to anticipate budgeting needs for AT solutions and other office functions -- errands, communicating information about department and accommodations.

Assist in review of student requests for AT and other technology related accommodations, including needs of students participating in on-line courses and field placements. This includes training other staff/faculty/field supervisors in AT, Universal Design for Learning when needed and appropriate.

Hire, train and supervise part-time staff, student employees and interns while maintaining accurate records of job responsibilities, tasks and activities and student outcomes.

Knowledge, Skills, and Abilities

Excellent written and oral communication skills. Ability to write reports, proposals and correspondence. Ability to present information effectively and respond to questions from individuals (staff, faculty, students, parents and other professionals).

Ability to compute rates, ratios, and percentages. Ability to apply concepts and analyze relevant data such as percentage ratios and proportions to practical solutions.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Employee must have the ability to work independently. Employee will be asked to assist with other office functions when available, i.e. responding to inquiries about program, accommodations; routine office errands; other duties as assigned.

While performing the duties of this job, the employee is regularly required to sit and be able to operate work related equipment. Some local travel may be required to attend related functions and trainings, or to deliver/retrieve off campus equipment and materials. The employee is frequently required to communicate verbally with students and employees of the University as well as visitors. The employee must be able to move about the campus and office with capability of transporting objects of up to 25 pounds. Reasonable accommodations may be made to enable an employee with a disability to perform the essential functions.

The employee works in a standard office environment. The noise level in the work environment is usually moderate.

Required Qualifications

Bachelor?s degree from an accredited institution in Assistive Technology, Computer Information Science, Instructional Technology, Rehabilitation Engineering, Occupational Therapy, Counseling, Special Education, or related field(s).

One year of experience working with assistive technology/adaptive technology -- including but not limited to, screen readers (i.e. Kurzweil, JAWS), Dragon Naturally Speaking, Smart Pens, etc. -- knowledge of computer hardware and software used by students with disabilities. Ability to configure computers for support of assistive software, and problem solving software and hardware conflicts.

Ability to teach/train others (students, staff/faculty) on how to use assistive technology; also knowledge of outside resources and how to access them, i.e. library and e-book sharing systems. Working with publishers to procure textbooks digitally.

Preferred Qualifications

Certification in the area of Assistive Technology, such as RESNA Certification of Assistive Technology Practitione.

Willingness to increase AT knowledge/skills through additional training and/or research.

One or more years working in a postsecondary setting with students with disabilities. Willingness to increase knowledge of disability issues germane to college students.

Knowledge of federal laws and regulations governing the provision of services to persons with disabilities including the ADA and Sections 504 of the Rehabilitation Act.

Knowledge of Clockwork, the Accessibility Checker in Adobe Acrobat Pro and Banner.

The ability to creatively problem solve by applying technology solutions (other than Information and Communication Technology ICT) to best meet student accommodation needs.

Work Schedule

Monday - Friday, 8:00 a.m. - 4:30 p.m. Occasional weekends, evenings and holidays may be required.

Application Deadline

For best consideration, please submit your application materials by Thurs d ay, August 31, 2017 .

Special Instructions

Candidates must apply online through to be considered. Only applications submitted online will be accepted. Once within the job description online, please scroll to the bottom of the page to apply. If you have questions regarding this position please contact Beth Cartwright at

Please include the following documents with your application:

Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff and encourages applications from women, minorities, members of the LGBTQ community, people with disabilities and veterans. The University is an equal opportunity/affirmative action employer.

All offers of employment are based upon satisfactory completion of a criminal history background check.

Required Skills

Required Experience


Assistive Technology Specialist, Disability Services Program - Campus Life and Inclusive Excellence