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Job Description

Director
Reports directly to the Associate Dean of Student Academic Support Services and together establishes, implements and evaluates the Educational Opportunity Program (EOP) goals and objectives through management of staff, student services, financial resources, IT and technology resources, marketing and facilities.

Provides leadership and vision for the growth and development of EOP. Assists department, cluster, division or campus to support EOP student academic and personal success. Analyzes departmental and campus data, student trends and best practices in the field of Student Affairs to assess, and evaluates department programs, resources and collaborative network agreements.

Responsible for the daily operation of EOP, the leadership and supervision of the EOP management team, and the provision of services that support first generation or low income students. Responsible for the management of the EOP budget under the guidance of the Student Academic Support Services' cluster and division leadership.

Oversees the design, implementation and evaluation of EOP retention services, including counseling/advising student services, cultural services, peer program, summer programs, and network collaboration agreements with key constituency groups.

Takes an active role in development efforts to secure funding for new or existing EOP services. *LI-KA1

Minimum Requirements

Masters degree or equivalent combination of education and experience.
Degree in higher education, student affairs, counseling, leadership or a related field.
5 years of work experience in a higher education setting with increasing level of responsibility.
Direct budget, supervision and management experience.
Experience working with student retention services for first generation and low-income students.
Ability to travel and also work occasional evenings and weekends.
Strong oral and written communication skills.
Ability to use sound judgment and political acumen.
Must be a team player with the ability to lead and motivate in a dynamic fast-paced heart-driven environment.

Desirable Requirements

Doctorate preferred.

Special Conditions of Employment
A little help? Go to Driver's License Requirements or Background Check Guidelines

Maintain a valid CA driver's license, a clean DMV record and enrollment in the DMV Employee Pull-Notice Program
Satisfactory completion of a fingerprint background check
Mandated reporting requirements of child abuse

Other Special Conditions of Employment

Optional Applicant Documents

Other Document (1)
Other Document (2)
Other Document (3)

Required Applicant Documents

Resume
Cover Letter

Job Description

FLSA Exemption Status
A little help? Go to Exempt vs. Non-Exempt Employees

Exempt

CBU (Collective Bargaining Unit)

99 - Non-Represented (PPSM)

ERC (Employee Relations Code)

C

Grade Type

PSS

Grade Type

Grade Type

Grade Type

Grade Type

Grade

5

End Date for Other Appointment Type (e.g., Contract or 18-month Career)

Provision Number

20140204

Type of Supervision Received
A little help? Go to Degree of Supervision

Direction

Summary of Job Duties
(Note: This summary will be used for keyword search)

Qualifications: MA degree in education, student affairs or a related field. Five years of leadership and supervision experience in a higher education setting.

Physical Requirements
Continuously=Activity occurs > 66%
Frequently=Activity occurs 33% to 66%
Occasionally=Activity occurs < 33%
Not Applicable=Activity does not exist

Stand

FREQ.

Walk

FREQ.

Sit

FREQ.

Bend

OCCAS.

Crouch/Squat

N/A

Kneel/Crawl

N/A

Climb

N/A

Reach above shoulder level

OCCAS.

Use keyboard/mouse

FREQ.

Hand Activities: Fine dexterity

CONTIN.

Hand Activities: Hand twisting

N/A

Hand Activities: Simple grasping

FREQ.

Hand Activities: Power grasping

OCCAS.

Other (please specify activity)

Frequency of Other Activity

No Response

Lifting Activities: Light lifting (< 20 lbs)

OCCAS.

Lifting Activities: Moderate lifting (20-50 lbs)

OCCAS.

Lifting Activities: Heavy lifting (>50 lbs)

N/A

Push/Pull Activities: Light pushing/pulling (< 20 lbs of force)

OCCAS.

Push/Pull Activities: Moderate pushing/pulling (20-50 lbs of force)

OCCAS.

Push/Pull Activities: Heavy pushing/pulling (>50 lbs of force)

N/A

Mental Requirements

Read/Comprehend

CONTIN.

Write

CONTIN.

Perform Calculations

CONTIN.

Communicate Orally

CONTIN.

Reason and Analyze

CONTIN.

Other (please specify activity)

Frequency of Other Activity

No Response

Environmental Requirements

Is exposed to excessive noise

N/A

Is around moving machinery

N/A

Is exposed to marked changes in temperature and/or humidity

OCCAS.

Is exposed to dust

OCCAS.

Is exposed to fumes

N/A

Is exposed to gases

N/A

Is exposed to radiation

N/A

Is exposed to microwave

OCCAS.

Drives motorized equipment

OCCAS.

Works in confined quarters

N/A

Other (please specify activity)

Frequency of Other Activity

No Response

Job Duties

Total Percentage of Duties: 100

4
Records

Order of
Imp

Essen
Duty

%

Freq.

Function

Duties

1

Yes

40

Daily

MANAGEMENT & OPERATIONS/DATA MGMT & ASSESSMENT

Establishes, implements and evaluates EOP's stated goals and objectives through management of staff, student services, financial resources, IT and technology resources, marketing and facilities.

Management & Operations

  • Provide leadership and vision for the growth and development of the Educational Opportunity Program. Assist department, cluster, division or campus to support EOP student academic and personal success.
  • Engage in strategic planning and align department objectives to the division and campus missions. Sets short and long-term goals for department.
  • Analyze changes in funding, staffing patterns, program and space needs. Align departmental priorities, funding, organizational structure, staff assignments, EOP eligibility criteria, and collaborative services to meet department goals.
  • Mitigate risk and ensure that programs, internal department policies, technical resources, security and administrative operations are compliant with departmental, UC, state and federal policies and processes.
  • Develop an overall (print, online and social media) marketing plan for the department.
  • Serve as a specialist in academic services, student transition, student development, minority student development, first generation and low-income student needs, diversity awareness and education, identity, campus climate and community building.
Data Management & Assessment

  • Analyze departmental and campus data, student trends and best practices in the field of Student Affairs to assess, and evaluate department programs, resources and collaborative network agreements.
  • Oversee, maintain, evaluate, secure data and determine functionality of internal software programs with the Student Information Systems & Technology development team.
  • Ensure that staff reports all student individual and group contacts in the internal software programs and evaluates data for efficiency and to inform practice.
2

Yes

20

Daily

FISCAL MANAGEMENT & DEVELOPMENT

Fiscal Management

  • Responsible for the overall daily management of EOP budget under the guidance of the Student Academic Support Services' cluster and division leadership.
  • Manage an approximate million dollar budget and maintain funding sources, i.e. student referenda fund reaffirmation election cycles.
  • Present budget reports to cluster and division control points, summarizing department priorities, program models and plans.
  • Oversee a scholarship fund, Associated Students/EOP Emergency Grant fund and requests for emergency or academic endeavor funding and co-sponsorship consideration.
Development

  • Work closely with Student Affairs Grants and Development to secure funding for new or existing EOP services to support first generation or low income students. Responsible for the EOP development plan, cultivation of relationships with potential donors and exploration of funding opportunities.
3

Yes

20

Daily

PROGRAM DESIGN & COLLABORATION

  • Provide leadership, direction and assessment of a broad spectrum of high level academic services and retention efforts for approximately 45% of UCSB's undergraduate student body.
  • Work with internal program directors (i.e. Student Services, Pre-enrollment and Academic Services/STEP) on all cultural services, counseling, summer programs, constituency groups, program budgets, priorities, strategic plans, communication, policy updates, and utilization of shared staff resources.
  • Responsible for policy analysis and review of current research in the field of Student Affairs, and EOP student related issues, including best practices, changing legislation and policies, emerging student development theories, pedagogy, and online services.
  • Streamline in-person and online services.
  • Collaborate with campus entities to address issues impacting EOP students (i.e. first generation, low-income, students of color, Dream Scholars, at risk, academic endeavors, campus climate, etc.) and innovate models toward student inclusion, retention, degree completion and post graduate study.
  • Represent EOP on campus, system-wide, state or national meetings. Assign staff to represent EOP students on relevant committees.
  • Work with campus entities to respond to campus climate issues and large scale crisis situations requiring back up counseling support.
  • Support campus efforts to respond to the UCSB's emerging status as a Minority Serving Institution.
4

Yes

20

Daily

PERSONNEL & SUPERVISION

  • Directly supervise the EOP management team made up of Assistant Directors and the Business Officer. Oversee their individual, hiring, selection, training and evaluation.
Convene the team and oversee departmental leadership.

  • Responsible for all department personnel matters and campus mandates for staff referrals, training and reporting. Work closely with Human Resources and Labor Relations as needed.
  • Ensure the appraisal of staff in accordance with campus policy, practice and standards of performance.
  • Responsible for developing an internal department team consciousness and communication plan.
  • Promote professional development opportunities for staff relevant to serving first generation and low income student communities and for discourse of EOP and Student Affairs best practices in the UC, higher education and Student Affairs arenas.
  • Ensure that staff receives relevant training for student services, supervision, and assessment and referrals for student academic and emotional distress. Provide back up student service support as needed.