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MAT Team Administrative Panel Coordinator (Administrative Coordinator)

Job Description

MAT Team Administrative Panel Coordinator (Administrative Coordinator)

Job Title

MAT Team Administrative Panel Coordinator (Administrative Coordinator)


OHSU Family Medicine at Richmond


RFH 102

Work Unit Description

Work Schedule, Hours, FTE, Salary Range

FTE: 1.0, Full Time

Schedule: Monday - Friday, 8:30am - 5:30pm with some evenings and Saturdays

Salary Range: $21.31 - 28.82 per hour

Location: Portland, OR (Southeast)

Job Type: Union Represented (AFSCME)

Functions/Duties of Position

Provides program coordination to a team of health professionals in a primary care setting to support the provision of care to patients participating in the primary care-based Medication Assisted Treatment (MAT) for patients with substance use disorders. Facilitates the panel management of a population of patients with substance use disorders engaged in the MAT program. Provides primary administrative coordinator functions related to the program, including policy development and implementation, analytics functions and processes that enable true and effective teamwork, as well as highly patient-centered care delivery. The Panel Manager plays a significant part in care coordination, proactively gathering data, analyzing current processes, identifying steps for improvement, and developing processes to optimize team performance. Duties involve tracking and reporting of program and individual provider metrics and population data. This position creates public relations and outreach material for the program, leads team meetings, and builds team members schedules. Keeping an eye on the big picture of what is going on in their team at all times, to set up the entire clinical team to be able to "work at the top of their licenses", and also be trained to provide backup as appropriate for other members of the team who may be absent.

Job Requirements

Four years of general office or secretarial experience, OR

An Associateís degree or certificate in office occupations or office technology and two years of general office or secretarial experience, OR

A Bachelorís degree and two years of general office or secretarial experience, OR

An equivalent combination of training and experience

At least 2 years work experience in applicable discipline in a healthcare setting, with outpatient primary care experience

Experience working with the underserved; - Uninsured, Medicaid, Medicare

Experience performing pre-visit planning activities

Ability to work independently and as a member of the team, including team leadership

Excellent communication skills, exceptional customer service, sensitive to patients needs and demonstrated patient advocacy skills

Knowledge of patient flow and back office functions

Ability to effectively and efficiently perform chart scrubbing and panel outreach activities for assigned program

Demonstrated strong analytic skills; including displaying and interpreting data

Ability to develop and implement processes and procedures

Experience managing multiple tasks and timelines, and utilization of excellent organizational skills

Demonstrated meeting coordination and facilitation skills

Proficiency with electronic medical records system and Microsoft Office products.

Strong relationship building skills

Requires prioritization and time management skills

Frequent interruptions in an evironment of frequent change and fluctuations

May be exposed to body fluids, tissue, possible radiation exposure, and infectious processes

Subject to computer work for several hours, as needed

Requires home visits and the ability to meet patients in the community and attend appointments with them

Must be able to perform the essential functions of the position with or without accommodation

Bachelor's Degree (BS) in Health Care or related field

Experience working with patients with substance use disorders

Experience providing coordinative program support

Experience performing chart scrubbing and proactive panel management activities

Working knowledge of medical terminology and patient registries

Additional Details

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or

How To Apply

Apply Online

Referral Bonus Eligible

Referral Bonus Amount

Drug Testable



MAT Team Administrative Panel Coordinator (Administrative Coordinator)