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Functional Business Analyst (Administrative Analyst/Specialist, (9713)

Job Description

Functional Business Analyst (Administrative Analyst/Specialist, (9713)
Working Title
Functional Business Analyst

SF State University
San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Registrar's Office

Appointment Type*
This is a one year probationary position.

Time Base*
Full-Time (1.0)

Work Schedule*
Monday to Friday: 8:00 a.m. - 5:00 p.m.

Anticipated Hiring Range*
$5,350.00 Per Month ($64,200.00 Annually)

Salary is commensurate with experience.

Position Summary*
The Functional Business Analyst for the Registrar's Office is a subject matter expert (SME) who understands the business processes and functional needs of the records module users, and the configuration, regular use, and data structures of this PeopleSoft/Campus Solutions module. The incumbent is the primary liaison between SF State's Information Technology Services (ITS), the Registrar's Office and the CSU Chancellor's Office. The incumbent is responsible for setting up the PeopleSoft/Campus Solutions Records module configuration, coordinating testing and support, escalating technical issues and submitting change requests to the appropriate channels. The incumbent also assists in training end-users campus-wide as needed. The Records module includes a number of add-ons such as GatorScheduler, CSU Fully Online, and Faculty Drops that must also be maintained. Additionally, the incumbent is responsible for downloading test scores, sending group emails and maintaining student bio/demo data using other modules in PeopleSoft/Campus Solutions.

Minimum Qualifications*
Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

- Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations.
- Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational management.
- Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies.
- Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions.
- Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups.
- Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus.

Preferred Qualifications
- Bachelor's Degree.
- Relevant Student Information Systems experience using PeopleSoft/Campus Solutions Records Module, or a similar system; and experience configuring, supporting and developing PeopleSoft applications.
- Experience working with and knowledge of Campus Solutions (CS) business processes.
- Experience in creating business process guides and training materials.
- Knowledge of relational databases and strong data analysis, problem solving and troubleshooting skills.
- Strong internal initiative with the ability to independently complete, review and report on work tasks, and the capacity for self-direction and self-correction.
- Excellent organizational and time management skills and experience determining priorities effectively while adhering to deadlines.
- Excellent meeting facilitation and presentation skills.
- Project management experience

Pre-Employment Requirements
This position requires the successful completion of a background check.

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees.

CSUEU Position
Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

How To Apply
Submit an online application and upload in one file attachment your resume and cover letter, describing your specific qualifications for each position. The online recruitment system will allow one file attachment for each submission.


The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.


Functional Business Analyst (Administrative Analyst/Specialist, (9713)